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A Storm Brews. It started with a winter ice storm forecasted to change to rain. With that prediction in mind, JetBlue staff at New York's John F. Kennedy airport continued to load flights and allow them to taxi to the runway. But conditions didn't clear as expected, and some passengers waited for as long as six hours to return to an open gate. On Valentine’s Day of 2007, an ice storm at John F. Kennedy airport in New York left 139 of JetBlue’s 156 scheduled flights grounded. Because JetBlue thought the ice would eventually turn to rain (according to some forecasts), they continued to load passengers on to the scheduled flights. Feb. 19, 2007 — -- On Valentine's Day, JetBlue Airways watched as its entire schedule melted into thin air. Gateless, inbound flights piled up on the JFK ramp, and outbound flights were JetBlue made headlines in 2007 when passengers were stranded for hours on the tarmac at JFK during an ice storm. Former Chairman Joel Peterson explains how the company rebuilt from the Valentine The basic problem, he said, was JetBlue’s communication system: the ice storm had left a large portion of the airline’s 11,000 pilots and flight attendants far from where they needed to be to “JetBlue apologizes to customers who were impacted by the ice storm at our home base of operations in New York, specifically at John F. Kennedy International Airport. Of the 505 daily flights operated by JetBlue, more than 250 flights were cancelled, and approximately 10 flights were significantly delayed at JFK with customers on board. New York — Memories of the Valentine's Day ice storm that grounded more than a thousand JetBlue flights and tens of thousands of passengers didn't stop Suzanne Dohm from flying the New York airline. Wednesday: An ice storm in New York leads other airlines to cancel flights in and out of John F. Kennedy International Airport, but JetBlue decides to stick to its schedule. At our JFK home, JetBlue operates 21 gates and a hardstand that can normally hold up to 14 aircraft. On February 14th, the Wednesday before the busy President’s Day getaway weekend, our JFK flights were heavily booked to a load factor of 94 percent. On the 14th, all of our gates were occupied by a plane and our hardstand was being used for JetBlue passengers sleep and work on computers as they wait for flights at New York's John F. Kennedy Airport. A snow and ice storm back in February resulted in more than 1,000 flight cancelations JetBlue made headlines in 2007 when passengers were stranded for hours on the tarmac at JFK during an ice storm. Former Chairman Joel Peterson explains how the company rebuilt from the Valentine A winter storm that enveloped the New York metropolitan region and JetBlue’s hub at John F. Kennedy International Airport left hundreds of the company’s passengers stranded aboard planes on the tarmac, some for as many as ten hours. Hundreds more waited in vain in the terminal for flights that the airline would eventually cancel. JetBlue made headlines in 2007 when passengers were stranded for hours on the tarmac at JFK during an ice storm. Former Chairman Joel Peterson explains how the company rebuilt from the Valentine As the Valentine’s Day winter storm approached, there was a great deal of concern for and conversation about these interests. What would customers want JetBlue to do as the storm approached? What would customers expect from JetBlue as the storm covered NY with snow, ice, and conditions simply unsafe for operations? A winter storm that enveloped the New York metropolitan region and JetBlue's hub at John F. Kennedy International Airport left hundreds of the company's passengers stranded aboard planes on the tarmac, some for as many as ten hours. Hundreds more waited in vain in the terminal for flights that the airline would eventually cancel. By March 14, JetBlue‟s stock price had fallen to $11.75, 11 percent below its February 14 closing price of $13.23. One month after the ice storm, JetBlue‟s management team was still digging out. Conclusion JetBlue was confronted with some serious issues as it continued to try to recover from its Valentine‟s Day meltdown. sterling public image. A winter storm that enveloped the New York metropolitan region and JetBlue’s hub at John F. Kennedy International Airport left hundreds of the company’s passengers stranded in the terminal, and worse, in planes on the tarmac for hours. The flight disruptions at JFK plunged JetBlue’s entire operation sterling public image. A winter storm that enveloped the New York metropolitan region and JetBlue’s hub at John F. Kennedy International Airport left hundreds of the company’s passengers stranded in the terminal, and worse, in planes on the tarmac for hours. The flight disruptions at JFK plunged JetBlue’s entire operation The February 2007 North American blizzard was a massive winter storm that affected most of the eastern half of North America, starting on February 12, 2007, and peaking on Valentine's Day, February 14. The Storm As the well-predicted winter storm approached New York from the south and was impacting Washington D.C. on Tuesday, February 13th, JetBlue was preparing for its arrival at our home base of operations at John F. Kennedy International Airport (“JFK”) the next day – Valentines Day. Although the storm produced a significant amount
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